6700 Washington Ave S.
Eden Prairie, MN 55344
Starkey Laboratories got its start in 1967 when William Austin founded Professional Hearing Aid Service, an all-make hearing instrument repair service in St. Louis Park, Minnesota. After setting new standards for the way repairs were handled, Austin acquired Starkey Laboratories, a small earmold company, in 1971. With a mission to provide better hearing rather than just hearing aids, Austin merged the two businesses under the Starkey name, and eventually began making custom in-the-ear hearing aids with a then-revolutionary no-obligation trial and “worry-free” warranty.
Today, that trial period is not only common practice among manufacturers, it’s a legal requirement in many states. And Starkey Laboratories is the world’s leading manufacturer of custom hearing instruments with 33 facilities in 18 countries throughout North America, Central America, Europe, Asia and Australia, and a workforce of over 4,000.
Starkey Labs has been a consumer-centered force of change and innovation in the industry since its inception. Among the company’s many innovations:
The industry’s first flat charge for all hearing aid repairs.
The industry’s first free trial period and warranty program.
The CARE program, an award-winning multimedia auditory educational program.
The first custom telecommunications headset.
Battery recycling for dispensers, with credits donated to developing hearing assistance for the needy.
The Starkey Hearing Foundation, a charitable organization that each year provides 20,000 hearing instruments to people who otherwise could not afford them.